toll free: +1 (800) 223.2273
How large is The Digital Cog?
We are a small company with big company experience.
What areas do you serve?
Even though our company is quite small, don’t let our size fool you. We have extensive experience working with some of the largest branding agencies in the world. This is the time you can get “big city experience for a small town price.” Not only are we more than capable of meeting all your branding needs, it’s something that we are extremely passionate about.
What areas do you serve?
We have worked with Fortune 100 companies to dot-com startups to individuals. Our clients are in the U.S., Canada, and quite a few are in Europe.
When I call, will I be speaking to someone in the U.S.?
Yes, our phones ring here in the U.S. and all your queries are answered by professionals. You always work with Project Managers physically located in the United States.
How Does Your Web Design Process Work?
Our mission is to build the best and most cost effective website for your business. A professionally built website can promote your products and services, enhance your image, and generate sales. With that in mind, we will carefully research your business needs and plan a strategy to create the ideal web solution.
Usually the content of a site or type of business does not affect the methods, procedures and codes used to build it. For example, you wouldn't ask a car wash if they had washed your color car before. Some sites require advanced functions to perform special operations and The Digital Cog has the depth and experience to meet these needs. It would be unlikely that we had not had experience with your required web site functions. We have worked with a wide range of clientele, as evident from our portfolio.
How can we pay to get started?
We accept all major credit cards including Visa, Master Card, American Express, Discover. We also accept Paypal, Checks, Money Orders and Western Union.
Do you offer payment plans?
Usually our payment plan is comprised of three parts:
- 50% upfront
- 25% upon acceptance of mockup
- 25% upon deliverable
Do I have to host with you?
No, unlike other companies we don’t make hosting with us mandatory. However, choosing to host with us is a BIG advantage for you. You don’t have to worry about any technical aspects of managing your hosting account and the servers, we do it all for you. Plus you just have a one point contact for your Web Presence. If there is a problem it is always better to call a single reliable company who can take care of everything while you concentrate on your business. We will make your website one less worry for you.
Can I have a site that looks like this?
Actually, making it look like anything you want is not much of a factor. We'll start with your initial direction and then work with you to refine it.
I want a site like eBay/MySpace/Youtube/...etc. Can you do this?
These types of websites require complex web development but all it takes is a bit more time (and money!). Still, we have the expertise on staff for such projects.
Can you host our website and register our domain name?
Yes, we would love to. Simply ask your Accunt Manager for more information.
Can I use my existing website address if I host with you?
Yes, we can easily help you retain your old domain name on our servers and/or register a new one for you.
After you have designed our website, can we manage it ourselves easily?
Absolutely! You'll have several options for managing your site after it's completed. When we're done constructing your new website, you will own it and have full access to it. You will be able to make any changes to the site if you have any web editing knowledge. You can also opt for an editable website package. This way, you can log in to easily make changes to any non-Flash content in your site, any time you want.
We also offer a webmaster service, if you'd like us to manage your new site for you.
I live in Toronto, Canada and you are in Ohio. How can we work with you? Should I not look for a local Company?
That is not a problem; we have clients in all 50 states, and even internationally.
Can you create a logo to go with our web site?
Our clients often use our design services to reconsider their logo. We’d love to do ALL your marketing!
Do you write the content?
There are a lot of clients that need us to create their “copy writing.” We have professional copy writers and editors available for your convenience.
Can you help us get listed in Search Engines?
We have a Web Marketing Service (Search Engine Optimization) available to help you list in Major Search Engines. For more details, please ask an Account Manager when you call us.
Will we get a chance to review and suggest modifications to the website before it is launched?
Of course! In fact, we will work with you closely to create the website based on your input. We will do our very best to make you happy.
I am a small home business, do you work with Individuals?
Yes, we work with big and small businesses, corporations, professionals, home business owners, startups, and even individuals.
We are a small company with big company experience.
What areas do you serve?
Even though our company is quite small, don’t let our size fool you. We have extensive experience working with some of the largest branding agencies in the world. This is the time you can get “big city experience for a small town price.” Not only are we more than capable of meeting all your branding needs, it’s something that we are extremely passionate about.
What areas do you serve?
We have worked with Fortune 100 companies to dot-com startups to individuals. Our clients are in the U.S., Canada, and quite a few are in Europe.
When I call, will I be speaking to someone in the U.S.?
Yes, our phones ring here in the U.S. and all your queries are answered by professionals. You always work with Project Managers physically located in the United States.
How Does Your Web Design Process Work?
Our mission is to build the best and most cost effective website for your business. A professionally built website can promote your products and services, enhance your image, and generate sales. With that in mind, we will carefully research your business needs and plan a strategy to create the ideal web solution.
Design Development
We ask you to provide examples of websites you really like, colors you like, and your competitors’ websites. If you want, you can also have a look at our past work and let us know any website elements you liked and we can incorporate the same for your website. We can also provide you with access to our professional high quality Semi Finished Designs and you can choose the one you like. Once you provide that information to us, usually within 2 working days, you get a creative "mockup" of what your website will look like when it's completed.
At this stage, you and the designer work closely to develop a look that will be both visually pleasing and user-friendly.
Design Selection & Finalization
After the initial "Mockup" is designed, you will review it on our servers. We send you a web link to view the "mockup" and ask if you would like any changes. You request revisions as necessary and then you provide final approval.
Web Development
After receiving your final approval on the "mockup", we will then begin building the website and web pages, incorporating the design and all of the content that you provide.
Pre-launch Evaluation
After the site is built, you will be able to view all pages to make sure everything is exactly how you want it. You will submit any desired changes to the copy and then give final approval before the site goes live.
Launching Your Website
After final approval and payment has been received, your website will be published on your domain, and it will be live for all the world to see!
We can register your domain name and host your website too – so you don’t have to worry about technical aspects of your website and we become your one stop shop for your marketing needs.
Ongoing Support
After your website is launched, we will work with you to establish a regular review and maintenance schedule of your web site to accommodate your requests, user feedback, system upgrades and any new emerging web technologies.
I see a lot of your websites are flash based? My website targets a serious and mature audience. Can you make clean HTML and non flash corporate websites? Sure, in fact we design very good professional websites. We have experience in working with clients from different fields and we understand their different tastes. Our portfolio is just a partial list of our clients. If you did not find examples of sites you are looking for, please email us or call us, and we can give you more examples.
What is your typical turn around period?
Due to the high level of custom work and the collaborative process involved in each website we build, it's difficult to predict an exact turn around time. We will work together with you to complete the Web Design Project in a timely manner. We agree to work expeditiously to complete the Web Design, but delays can occur if any milestone that requires your action, such as approving design mockups or web design changes, is not acknowledged on time. As an example, a 5 page website can be finished anywhere between 1-6 weeks after we've received all content and feedback from you. It's a safe estimate to expect at least a month for your project, though it could be much quicker or slower, depending on your input. Ask your sales agent or project manager for more information.
We also offer an express service for an additional fee to expedite your project. Always remember, we can only work as fast as you allow us; turn around time is client-dependent. If content is provided sooner, initial and on-going instructions are clear and revisions requested are reasonable, turn around time can be significantly decreased. On the other hand, it could drastically increase due to client in-action, delayed mockup approvals, back and forth change requests, etc.
Have you built a site like mine before? We ask you to provide examples of websites you really like, colors you like, and your competitors’ websites. If you want, you can also have a look at our past work and let us know any website elements you liked and we can incorporate the same for your website. We can also provide you with access to our professional high quality Semi Finished Designs and you can choose the one you like. Once you provide that information to us, usually within 2 working days, you get a creative "mockup" of what your website will look like when it's completed.
At this stage, you and the designer work closely to develop a look that will be both visually pleasing and user-friendly.
Design Selection & Finalization
After the initial "Mockup" is designed, you will review it on our servers. We send you a web link to view the "mockup" and ask if you would like any changes. You request revisions as necessary and then you provide final approval.
Web Development
After receiving your final approval on the "mockup", we will then begin building the website and web pages, incorporating the design and all of the content that you provide.
Pre-launch Evaluation
After the site is built, you will be able to view all pages to make sure everything is exactly how you want it. You will submit any desired changes to the copy and then give final approval before the site goes live.
Launching Your Website
After final approval and payment has been received, your website will be published on your domain, and it will be live for all the world to see!
We can register your domain name and host your website too – so you don’t have to worry about technical aspects of your website and we become your one stop shop for your marketing needs.
Ongoing Support
After your website is launched, we will work with you to establish a regular review and maintenance schedule of your web site to accommodate your requests, user feedback, system upgrades and any new emerging web technologies.
I see a lot of your websites are flash based? My website targets a serious and mature audience. Can you make clean HTML and non flash corporate websites? Sure, in fact we design very good professional websites. We have experience in working with clients from different fields and we understand their different tastes. Our portfolio is just a partial list of our clients. If you did not find examples of sites you are looking for, please email us or call us, and we can give you more examples.
What is your typical turn around period?
Due to the high level of custom work and the collaborative process involved in each website we build, it's difficult to predict an exact turn around time. We will work together with you to complete the Web Design Project in a timely manner. We agree to work expeditiously to complete the Web Design, but delays can occur if any milestone that requires your action, such as approving design mockups or web design changes, is not acknowledged on time. As an example, a 5 page website can be finished anywhere between 1-6 weeks after we've received all content and feedback from you. It's a safe estimate to expect at least a month for your project, though it could be much quicker or slower, depending on your input. Ask your sales agent or project manager for more information.
We also offer an express service for an additional fee to expedite your project. Always remember, we can only work as fast as you allow us; turn around time is client-dependent. If content is provided sooner, initial and on-going instructions are clear and revisions requested are reasonable, turn around time can be significantly decreased. On the other hand, it could drastically increase due to client in-action, delayed mockup approvals, back and forth change requests, etc.
Usually the content of a site or type of business does not affect the methods, procedures and codes used to build it. For example, you wouldn't ask a car wash if they had washed your color car before. Some sites require advanced functions to perform special operations and The Digital Cog has the depth and experience to meet these needs. It would be unlikely that we had not had experience with your required web site functions. We have worked with a wide range of clientele, as evident from our portfolio.
How can we pay to get started?
We accept all major credit cards including Visa, Master Card, American Express, Discover. We also accept Paypal, Checks, Money Orders and Western Union.
Do you offer payment plans?
Usually our payment plan is comprised of three parts:
- 50% upfront
- 25% upon acceptance of mockup
- 25% upon deliverable
Do I have to host with you?
No, unlike other companies we don’t make hosting with us mandatory. However, choosing to host with us is a BIG advantage for you. You don’t have to worry about any technical aspects of managing your hosting account and the servers, we do it all for you. Plus you just have a one point contact for your Web Presence. If there is a problem it is always better to call a single reliable company who can take care of everything while you concentrate on your business. We will make your website one less worry for you.
Can I have a site that looks like this?
Actually, making it look like anything you want is not much of a factor. We'll start with your initial direction and then work with you to refine it.
I want a site like eBay/MySpace/Youtube/...etc. Can you do this?
These types of websites require complex web development but all it takes is a bit more time (and money!). Still, we have the expertise on staff for such projects.
Can you host our website and register our domain name?
Yes, we would love to. Simply ask your Accunt Manager for more information.
Can I use my existing website address if I host with you?
Yes, we can easily help you retain your old domain name on our servers and/or register a new one for you.
After you have designed our website, can we manage it ourselves easily?
Absolutely! You'll have several options for managing your site after it's completed. When we're done constructing your new website, you will own it and have full access to it. You will be able to make any changes to the site if you have any web editing knowledge. You can also opt for an editable website package. This way, you can log in to easily make changes to any non-Flash content in your site, any time you want.
We also offer a webmaster service, if you'd like us to manage your new site for you.
I live in Toronto, Canada and you are in Ohio. How can we work with you? Should I not look for a local Company?
That is not a problem; we have clients in all 50 states, and even internationally.
Can you create a logo to go with our web site?
Our clients often use our design services to reconsider their logo. We’d love to do ALL your marketing!
Do you write the content?
There are a lot of clients that need us to create their “copy writing.” We have professional copy writers and editors available for your convenience.
Can you help us get listed in Search Engines?
We have a Web Marketing Service (Search Engine Optimization) available to help you list in Major Search Engines. For more details, please ask an Account Manager when you call us.
Will we get a chance to review and suggest modifications to the website before it is launched?
Of course! In fact, we will work with you closely to create the website based on your input. We will do our very best to make you happy.
I am a small home business, do you work with Individuals?
Yes, we work with big and small businesses, corporations, professionals, home business owners, startups, and even individuals.
